Scope
- Academic affairs — programme design, timetabling and course selection, exams and grading
- Student affairs — onboarding, financial aid, counselling, careers and graduation
- Service portal — process digitisation and mobile handling for staff and students
- Data governance — institutional dashboards, programme and graduate outcome analysis
Focus
One data item, one source, captured at origin — eliminating duplicate reporting. High-frequency staff and student requests are digitised first, with adoption rate as the measure of success.